App crashing on upload

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Stephen.Newton
App crashing on upload

Today 05/10/2021, I have been unable to upload records, the android app (v5.4.1) crashes on upload, reinstalled app now cannot sign in as crashes on sign in!

Vilius@stankait...
Hi Stephen,

Hi Stephen,

Thanks for reporting this, I will take a look at this.

 

Paul Young
Difficulty uploading records from Android phone

I have also been having problems uploading records since the site was closed down for an upgrade last week.  It is taking about four or five attempts to before my records will eventually upload.  I have tried reinstalling the app on my phone but this has made no difference.

Stephen.Newton
Hello Vilius, I read the

Hello Vilius, I read the thread following the entry from Pondy on 02/05/2021 and although this thread does not describe the app crashing all the other symptoms are the same. So I tried your 'Resolution' posted on 14/10/2021 as I am also running Android 7, but I am afraid the behaviour is exactly the same. I tried again reinstalling the app but no change, the app crashes after a few seconds following a login request, all very odd as it has worked perfectly on my phone for years. Works on laptop without issue. 

All very frustrating, whats changed?

Vilius@stankait...
Hi Stephen.Newton, 

Hi Stephen.Newton, 

Thanks for the feedback. So far this issue appears only in android 7 devices. We are still trying to fix it. Sorry for the inconvenience.

vc30macromoths
app problem Android 7

Hi,

Can we have an update on this please as I am still finding the app unuseable on Android 7 - is there going to be a fix?

Vilius@stankait...
Hi, we are still working on

Hi,  we are still trying to fix it. We are going to upgrade irecord website, and it should fix this. 

 

 

AndyBanthorpe
HI,

HI,

Will the upcoming change to Drupal 9 fix this please?

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